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Advisory

Nanaimo Airport safety measures give travellers confidence

By Advisory, Safety Updates, Uncategorized

As always, safety is Nanaimo Airport’s (YCD) top priority. The airport has taken additional safety and hygiene precautions to reduce the risk of spreading disease so people can travel with confidence.

Operating under federal jurisdiction, YCD facilitates air service that keeps critical supply lines open. Airports also play a key role in the country’s economic recovery. YCD connects businesses to their markets and helps to keep people employed.

To continue those essential roles, the airport’s COVID-19 action plan reduces risks for travellers, employees, business partners, contractors and other members of the YCD community.

Here’s what you can expect when using Nanaimo Airport:

·         Limited terminal access

To reduce risk to everyone, it’s important that only essential employees and travellers enter the terminal building. If you’re picking up or dropping someone off, please park in the short-term area immediately outside the terminal and wait in your vehicle. If you must go inside to assist someone, one person is allowed.

  • Carry a mask

For your safety, Nanaimo Airport requires everyone to wear a mask or face covering at all times in the terminal building.  Masks are required for all passengers during security screening, boarding, and during your flight. You may not be allowed to check-in or board your flight without one. (All passengers must also undergo a temperature check before boarding the aircraft.)

  • Increased sanitization

The airport has increased cleaning and disinfecting of common touch points such as luggage carts, gate counters and bathrooms. For your convenience, additional hand sanitizing units have been added throughout the terminal.

  • Social distancing barriers

Plexiglass barriers and 2-meter floor markings throughout the terminal help users maintain safe distancing. Nanaimo Airport’s roomy new departure lounge allows plenty of social distancing while you wait for your flight.

  • Online parking app

You can reduce touchpoints by using the Honk mobile app to pay for parking.

Nanaimo Airport, airlines keeping travellers safe

By Advisory

Keeping it safe to fly remains Nanaimo Airport’s top priority.

The airport has taken numerous additional precautions to reduce the COVID-19 risk for all airport users, from passengers to workers to family and friends picking up or dropping off loved ones. The airlines serving the central Island also have implemented strict measures to make flying as safe as possible.

Nanaimo Airport’s safety-first environment

“Please know that when our customers are ready to travel we will provide a safety-first environment,” says Nanaimo Airport Commission President and CEO Dave Devana.

The Commission’s already-high safety standards in the Air Terminal Building have been further enhanced. Protective measures include:

  • Additional disinfecting of common use surfaces including bathrooms, counters, vending machines, departure lounge seating, water filling stations and luggage carts.
  • Plexiglas shields at all counters and boarding gates
  • All employees wear masks in the terminal building
  • Encouraging limited terminal access by asking non-passengers to remain outside if possible. If passenger assistance is required, please send only one person into the terminal.
  • Additional hand sanitizer dispensers

Get safety information and share your opinion

You can get more information on how Nanaimo Airport keeps its facilities safe and hygienic at https://www.nanaimoairport.com/covid19/.

Central Islanders can also share their opinions on making air travel even safer. Nanaimo Airport has launched a brief online survey, titled “Attitudes about Air Travel,” at https://www.surveymonkey.com/r/WWY5ZH9. It takes only minutes to complete.

How airlines are protecting you

WestJet and Air Canada are doing everything they can to reduce the COVID-19 risk for travellers at Nanaimo Airport.

They’ve implemented strict plane cleaning regimens before and after each flight. Seating is limited to 60% of capacity to maintain appropriate distancing. All passengers take a temperature check and complete a Transport Canada health check questionnaire before boarding.

Air travelers are required to have a non-medicinal mask or face covering while in the airport and in-flight. Passengers will be asked whether they have a mask or face covering at check-in.

For more information, visit your airline’s website:

Nanaimo Airport takes stress out of winter travel

By Advisory

Making winter travel plans? Nanaimo Airport can connect you to global destinations without the lineups and general congestion you’ll find at larger airports. And you don’t need to take a ferry, or stay in a hotel, to catch a flight close to home.

The airport’s amenities reduce the stress of travel during one of the busiest seasons of the year. Parking lots have expanded so finding a reasonably-priced spot for vehicles is easier. The enlarged security screening area means passengers can check their baggage in less time.

A major expansion of the Air Terminal Building is adding more charging stations for devices. And vending machines in the passenger lounge offer a selection of snacks and drinks to grab before boarding.

Travellers can also count on the friendly team of Blue Navigators for assistance in the terminal. The volunteer ambassadors, wearing bright blue vests, can answer questions and provide information to help get you on your way.

Here are some tips from Nanaimo Airport’s Customer Care team to help your trip go smoothly:

  1. Pack your carry-on by the rules

Use the Canadian Air Transport Security Authority website if you’re not sure what you’re allowed to carry on to the plane.

  1. Check your flight and paperwork before leaving home

Do you have the necessary paperwork for air travel?  Have you checked the federal government’s Travel Advice and Advisories page? And don’t forget to visit your airline’s website and NanaimoAirport.com for up-to-the-minute flight information.

  1. Arrive early

Plan to be at the airport at least 90 minutes before your flight. That’ll give you time to breathe rather than rush.

  1. Check your bags right away

Head for security screening as soon as you have checked in with your airline. The Canadian Air Transport Security Authority handles screening. Once you’re clear, you can kick back in the expanded departure lounge and enjoy TV, a play area for kids, and food and beverage machines in comfort.

 

 

Airport reliability takes worry out of travel plans

By Advisory, Airport Improvements, Business Travel, Home Page Announcements

Airport reliability takes worry out of travel plans

Nanaimo Airport Reliability Graph

There aren’t many certainties in life but here’s one you can pretty much count on: a flight out of Nanaimo Airport.

The airport posted a 99.6% weather reliability rating last year – nearly all planned flights took off or landed despite some severe weather conditions. That impressive performance was achieved with more than 550 scheduled flights using the airport each month.

The sterling weather reliability rating allows central Island travellers to rely on the airport as their year-round gateway to the world. Of course, Mother Nature sometimes has other plans. Extreme weather can impact flights at any airport, and seaplanes too. Other travel modes for Islanders are similarly at the mercy of weather. Last month, for example, BC Ferries cancelled several sailings due to high winds. Flights continued as scheduled during those times at Nanaimo Airport.

So what accounts for the airport’s near-perfect reliability rating?

Much of the credit goes to an Instrument Landing System (ILS) installed in 2010. The high-tech navigation aid helps pilots land and take off safely even with limited visibility. Before ILS was implemented, as many as 90 flights a year were cancelled due to weather.

Other infrastructure improvements made by the Nanaimo Airport Commission have also boosted flight reliability by extending the runway and additional lighting. (Approach lights are the most important for pilots when landing.)

Since airlines — not the airport — decide when to cancel flights, it’s always best to check with your air carrier for up-to-date information. Also visit NanaimoAirport.com for a  live flight status updates for arrivals and departures.